Shipping policy
Shipping Costs and Processing Times
- Domestic Shipping: We offer free shipping on all orders within the United States. Orders are typically processed within 2-3 business days and shipped via USPS.
Estimated Delivery Times:
- Domestic: 2-5 business days
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website.
Lost or Damaged Packages:
If your package is lost or damaged during shipping, please contact us immediately at : support@model-gear.com. We will investigate the issue and provide a resolution.
Return Policy:
For more information on our return policy, please refer to our Returns page.
Please note: Shipping times may vary due to factors such as holidays, inclement weather, or carrier delays. We apologize for any inconvenience this may cause.
"Please note that once your order has been shipped, we are unable to control the actions of the shipping carrier. We can, however, assist you in tracking your package using the provided tracking number."